We have heard lot about ITIL and ISOS. Here ITIL is framework where as ISOS is Standard. What is the difference between standard and framework? Have you ever thought about this?
Standard : Standard is something very rigid which should be followed across. Standard will define proper method to do a process. ISOS is a standard.
Framework : Framework is something where you have the boundary defined. It is flexible and not always defined with step by step process. ITIL is a framework.
Saturday, October 3, 2009
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